If you are not happy with the service provided by the Department of Housing, you may make a complaint about the service to the Department of Housing.

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Text based resources about this topic

Read

Department of Housing – Factsheet
This factsheet has information for people who are applying for or living in government housing
Appeals Policy
This is the Department of Housing’s Appeal Policy and tells you what decision can be appealed.
Northern Territory Law handbook – Renting
This is the chapter about renting from the Northern Territory Law Handbook.
Watch videos about this topic

Watch

Community Law Stories – Jen’s Broken House Part II

https://www.youtube.com/watch?v=UFP690UJV6k

This short video is about talking to the Department of Housing when your house needs repairs.

 

Glossary: What these words mean

complaint
Making a complaint means telling a service provider that you are not happy with something they have done. Many services have rules that say that when a person complains, the service will check if they did the wrong thing.

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