If you are not happy with the service provided by the Department of Housing, you may make a complaint about the service to the Department of Housing.

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Text based resources about this topic

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Department of Housing – Factsheet

This factsheet has information for people who are applying for or living in government housing

Appeals Policy

This is the Department of Housing’s Appeal Policy and tells you what decision can be appealed.

Northern Territory Law handbook – Renting

This is the chapter about renting from the Northern Territory Law Handbook.

Watch videos about this topic

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About Ombudsman NT – Yolgnu Matha

This video explains what the Ombudsman NT does in Yolgnu Matha language.

 

About Ombudsman NT – Warlpiri

This video explains what the Ombudsman NT does in Warlpiri language.

 

About Ombudsman NT – Pitjantjatjara

This video explains what the Ombudsmant NT does in Pitjantjatjara language. 

 

About Ombudsman NT – Pintupi-Luritja

This video explains what the Ombudsman NT does in Pintupi-Luritja language.

 

About Ombudsman NT – Murrinh Patha

This video explains what the Ombudsman NT does in Murrinh Patha language.

 

About Ombudsman NT – Eastside Kriol

This video explains what the Ombudsman NT does in Eastside Kriol language.

 

About Ombudsman NT – Arrarnta

This video explains what the Ombudsman NT does in Arrarnta language.

 

About Ombudsman NT – Alyawarra

This video explains what the Ombudsman NT does in Alyawarra language.

 

Community Law Stories – Jen’s Broken House Part II

https://www.youtube.com/watch?v=UFP690UJV6k

This short video is about talking to the Department of Housing when your house needs repairs.

 

Glossary: What these words mean

complaint

Making a complaint means telling a service provider that you are not happy with something they have done. Many services have rules that say that when a person complains, the service will check if they did the wrong thing.

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