If you are not happy with the service provided by the Department of Housing, you may make a complaint about the service to the Department of Housing.
![]() Listen |
![]() Look |
![]() Read |
![]() Watch |
Who Can Help? (Service Providers)
![]() |
Helpline |
![]() |
TEWLS (Top End Women’s Legal Service) |
![]() |
DCLS (Darwin Community Legal Service) |
![]() | Read |
Department of Housing – Factsheet
This factsheet has information for people who are applying for or living in government housing |
Appeals Policy
This is the Department of Housing’s Appeal Policy and tells you what decision can be appealed. |
Northern Territory Law handbook – Renting
This is the chapter about renting from the Northern Territory Law Handbook. |
![]() |
Watch |
About Ombudsman NT – Yolgnu Matha
This video explains what the Ombudsman NT does in Yolgnu Matha language.
About Ombudsman NT – Warlpiri
This video explains what the Ombudsman NT does in Warlpiri language.
About Ombudsman NT – Pitjantjatjara
This video explains what the Ombudsmant NT does in Pitjantjatjara language.
About Ombudsman NT – Pintupi-Luritja
This video explains what the Ombudsman NT does in Pintupi-Luritja language.
About Ombudsman NT – Murrinh Patha
This video explains what the Ombudsman NT does in Murrinh Patha language.
About Ombudsman NT – Eastside Kriol
This video explains what the Ombudsman NT does in Eastside Kriol language.
About Ombudsman NT – Arrarnta
This video explains what the Ombudsman NT does in Arrarnta language.
About Ombudsman NT – Alyawarra
This video explains what the Ombudsman NT does in Alyawarra language.
Community Law Stories – Jen’s Broken House Part II
https://www.youtube.com/watch?v=UFP690UJV6kThis short video is about talking to the Department of Housing when your house needs repairs.
Glossary: What these words mean
complaint | Making a complaint means telling a service provider that you are not happy with something they have done. Many services have rules that say that when a person complains, the service will check if they did the wrong thing. |