When you sign a contract it is hard to cancel it. You should get help from a lawyer.

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Avoid a funeral RIP-off (fact sheet)

This fact sheet talks about funeral benefits. There are different ways to pay for a funeral, but some may be more suitable for you than others.

How to Complain: Resolving problems with financial products and services

This booklet tells you how to complain about financial products and services.

 

Dealing with debt collectors

This webpage explains what to do when people are chasing you for money

Urgent help with money

This brochure shows where to get urgent help when you have problems with money

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Avoid a funeral RIP-off

This video talks about funeral plans. Funerals can be expensive. There are different ways to cover the cost of your funeral so don’t rush into a decision. Find the one that’s right for you.

 

Glossary: What these words mean

credit

Credit can mean two things:

  1. when a bank gives you money and trusts you to pay it back by a certain date. For example, you might have a credit limit of $1000 on your credit card. This means that you can spend up to $1000 because the bank thinks you will be able to pay it back.
  2. when you have paid more money for something than you needed to. Credit is the extra money you paid.
debt

Debt is owing someone money.

contract

A contract is an agreement between two or more people. People agree that they will do something in exchange for money or another favour (action). Contracts can be written down or spoken. For example, when you buy something at the store you are agreeing to pay for the things and they are agreeing to give it to you, so it is a contract.

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