This film tells you when a consumer can get a refund.
This video is about your rights when you buy something on sale.
This video explains how to return an item bought on ebay and how much time you have to do this.
This is a video about guarantees and warranties under Australian consumer law.
A person who buys something from a shop or business. A consumer is also someone who pays for a service (like paying for a mechanic to fix a car).
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