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My Consumer Rights – Guarantees and Warranties

This is a video about guarantees and warranties under Australian consumer law.

If you just changed your mind, you cannot get your money back. You can get your money back if the thing is not the same as the ad.

This Ebay page talks about what to do if your purchase has not arrived

Common problems that can happen when you buy things online

This website gives general legal information. It is not legal advice. If you need advice for your problem, please talk to a lawyer.

If there is information on this website that you think is wrong please contact us.

	This website is a project of the NT Community Legal Education Network.
	It has been developed with the generous support of the Law Society Public Purposes Trust.