My Consumer Rights – Guarantees and Warranties

This is a video about guarantees and warranties under Australian consumer law.

I bought something online but it wasn’t what I expected. Can I get my money back?

If you just changed your mind, you cannot get your money back. You can get your money back if the thing is not the same as the ad.

I bought something from overseas, but it did not come yet. What can I do?

Ebay – My purchase hasn’t arrived

This Ebay page talks about what to do if your purchase has not arrived

Online Shopping

Common problems that can happen when you buy things online