How much super do I have? Where is it?

Short Answer

You can ask your employer what super company you are with. You can also call the ATO to find out.

Then you can talk to your super company and ask them how much money is in your account.

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Centrelink says that I owe them money.

Short Answer

Check any letters you got from Centrelink. Ask them to explain why they say you owe money? Ask them what you can do to fix the problem. To get help with this call a legal service.

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I got ripped off by someone. What can I do?

Short Answer

If you were scammed or tricked you may not be able to get your money back. It depends on who tricked you. The links below help you work out what to do or call a legal service to get help.

Have a look at the Scamwatch website: https://www.scamwatch.gov.au/

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What do I need to know if I am buying something secondhand?

Short Answer

Make sure the thing (product) is safe, and get any safety instructions -especially for baby products. If you are buying from a private seller, you don’t have the same rights (protection) as when you buy from a shop.

Call NT Consumer Affairs on 1800 019 319.

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Someone hassled me to buy/sign something I don’t want. What can I do?

Short Answer

It depends where and when you buy the thing or sign the papers. If it was unsolicited (the seller came to you), then you may have a ‘cooling-off’ period. The law gives you time to change your mind. If you buy something in a shop – there is no cooling off period.

Call NT Consumer Affairs on 1800 019 319 for help.

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I bought something from overseas, but it did not come yet. What can I do?

Short Answer

The first step is to talk with the company. Normally you can do this through ebay or by email. Overseas companies must follow the Australian Consumer Law and give you what you paid for. If a company asks for extra money for something like ‘customs fees’, it might be a scam.

Call NT Consumer Affairs on 1800 019 319.

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Domestic violence is happening to one of my workers. What do I do?

Short Answer

If someone is in danger now, call police on 000. If your worker is badly hurt or you think they will get badly hurt, you must report serious domestic violence to the police. Call 131 444. This is called mandatory reporting. Workers who are victims of domestic violence have some special rights to time off and support. See below.

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I share a house with a person being violent. What can I do?

Short Answer

If you need help, call the Police on 131 444. In an emergency, call 000.

A judge can make a DVO rule to tell a violent person to leave the house. This is called a vacate order. Call the Legal Aid helpline for more information.

When there is domestic violence, a judge can end a lease, change a lease or make a new lease.

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How can a DVO protect my kids?

Short Answer

Children can also be protected by the rules in a DVO. Children can be included as a protected person. The DVO can have rules to tell a person not to do things in front of the children, like swear or be violent.

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How do I get a DVO?

Short Answer

There are two ways to get a DVO in the NT. 1. Talk to the police. The police can make a temporary DVO without going to court. Later, they will ask a judge in a court to decide about the final DVO. 2. A person can go to court and ask the Judge to make a DVO. There are rules about how to do this. You can get advice and maybe a lawyer to help you.

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What is a domestic violence order (DVO)?

Short Answer

A DVO is an order made by the judge in court to stop a person (the defendant) doing things that hurt another person (the protected person). This is usually a relative or close person. The police can quickly make a temporary domestic violence order (DVO). Later, police will go to court and a judge will decide if the DVO keeps going.

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What is domestic violence?

Short Answer

Domestic violence is where one person in a domestic relationship does things to hurt or control the other person in the relationship.

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I am a victim of domestic violence. What can I do?

Short Answer

If you are hurt or someone is trying to hurt you, call NT Police on 000. If you are ready to leave your house, go somewhere that you feel safe. Talk to the police or get legal advice about applying for a domestic violence order.

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This website gives general legal information. It is not legal advice. If you need advice for your problem, please talk to a lawyer.

Click here to find a legal service near you.

If there is information on this website that you think is wrong please contact us.

This website is a project of the NT Community Legal Education Network.
logo-ppt It has been developed with the generous support of the Law Society Public Purposes Trust.